STARTO Begins Full-Scale Operations | Disclosure Requests to Chike-Ryu and Chike-Jam, Strengthening Measures Against "High-Priced Resales" Ahead of Summer Tours for Snow Man and Naniwa Danshi

STARTO Begins Full-Scale Operations | Disclosure Requests to Chike-Ryu and Chike-Jam, Strengthening Measures Against "High-Priced Resales" Ahead of Summer Tours for Snow Man and Naniwa Danshi

2025年06月08日 16:42

Table of Contents

  1. Introduction

  2. Basic Overview of the Ticket Resale Prohibition Law and Disclosure Requests

  3. STARTO Corporation's Cutting-Edge Resale Countermeasures


    • 3-1 Disclosure Requests to Ticket Ryutsu

    • 3-2 Disclosure Requests to Ticket Jam

    • 3-3 Fan Club Sanctions and Compensation for Damages

  4. Identity Verification (KYC) System of Ticket Ryutsu and Ticket Jam

  5. Real Reactions on X - Excerpts with Links

  6. Summary of Summer to Fall 2025 Tours


    • Snow Man / timelesz / Naniwa Danshi

  7. Anticipated Additional Measures

  8. Will Resale Disappear?

  9. Conclusion

  10. Reference Links




1. Introduction

As the "premiumization" of concert tickets becomes commonplace, high-priced transactions through resale sites are having a serious impact on both fan experiences and event operations. Particularly, STARTO ENTERTAINMENT (hereafter referred to as STARTO Corp.), which hosts popular groups like Snow Man, Naniwa Danshi, and timelesz, has taken industry-leading measures.




2. Basic Overview of the Ticket Resale Prohibition Law and Disclosure Requests

The law enacted in 2019 imposes a penalty of up to one year of imprisonment or a fine of up to 1 million yen for "selling tickets at a price exceeding the face value as a business when the event organizer prohibits resale." A means to identify violators is the disclosure request for sender information based on the Provider Liability Limitation Act. If the Tokyo District Court orders disclosure, the site must provide the seller's name, address, and IP to the rights holder.



3. STARTO Corporation's Cutting-Edge Resale Countermeasures


3-1 Disclosure Requests to Ticket Ryutsu

In November 2024, regarding 16 resale listings of Snow Man concert tickets, STARTO Corp. filed a disclosure request against the operator of Ticket Ryutsu, and on March 10, 2025, an order for full disclosure was finalized.



3-2 Request for Disclosure to Ticket Jam

On December 13, 2024, a disclosure request was made for 17 Snow Man listings on Ticket Jam, successfully obtaining information for all cases. Subsequently, as of the end of February, approximately 4,300 additional requests have been announced. 



3-3 Fan Club Sanctions and Damage Compensation

For sellers identified through disclosure, forced fan club withdrawal and damage compensation claims will be implemented sequentially. STARTO Inc. officially announced, "We will respond strictly to prevent repeat offenses."




4. Comparison of Identity Verification (KYC) for Ticket Ryutsu and Ticket Jam

Item

Ticket Distribution Center

Ticket Jam

Seller Registration

One photo ID (driver's license, My Number card, etc.) reviewed via eKYC

Identity verification required before withdrawal. Submit driver's license, passport, My Number card, etc. at the time of application

KYC at the Time of Listing

Mandatory

Optional (can be done after listing)

Buyer Registration

Email address + phone number

Same as left

Information Disclosure Policy

Disclosure if ordered by a court

Disclosure if ordered by a court

  


Current Situation: Identity verification is "seller-only" and "the site does not voluntarily provide personal information," so rights holders continue to bear litigation costs to obtain disclosure.





5. Real Reactions on X - Excerpts with Links

  • "Even if Ticket Ryuu refuses, 1,224 cases of Snow Man were disclosed in district court ✍️"

    https://x.com/x92_93_95x/status/1865975337886396743  


  • "STARTO Inc. to court with Ticket Jam"

    https://x.com/modelpress/status/1865987469726167333  


  • "Scalpers are done for... Disclosure request email received"

    https://x.com/kanpo_blog/status/1891353289754821000  

From fans, there is a surge in requests such as "Please introduce official resale quickly" and "Implement facial recognition at all performances."




6. 2025 Summer to Autumn Tour Summary

Group

Tour Name

Period (Summer)

Main Venues

Snow Man

1st Stadium Live “Snow World”

4/19–6/8

National Stadium & Nissan Stadium (total 4 performances)  

timelesz

LIVE TOUR 2025 episode 1 “FAM”

6/28–8/24

Chiba, Aichi, Fukuoka, Hokkaido, Osaka, Kanagawa, Miyagi, Shizuoka, and other 24 performances  

Naniwa Danshi

LIVE TOUR 2025 “BON BON VOYAGE”

7/19–9/28 (continuing into autumn)

43 performances in 9 cities nationwide  



Ticket Specifications (as of now)

  • All tickets are smartphone QR tickets with applicant name verification as the basic requirement.

  • Submission of My Number or mandatory facial recognition at the time of purchase has not been announced.

  • STARTO Inc. has announced plans to keep the official resale at face value plus fees running constantly within the app by summer.




7. Expected Additional Measures

Measures

Implementation Period

Effect

Permanent Official Resale

Scheduled for Summer 2025

Safe transfer at regular prices, reducing the motivation to use resale sites

Regularization of Disclosure Requests

Already thousands of cases pending

Increased legal risks for sellers, making large-scale reselling difficult

Digital Tickets + Facial Recognition

Partially trialed with Snow Man

Instantly invalidates lending of names and counterfeit QR codes

Legal Amendments (Increase in Fine Limits, Platform Cooperation Obligation)

Agency for Cultural Affairs plans to submit amendment proposal in Fall 2025

Strengthening deterrence in both criminal and civil aspects




8. Will Reselling Disappear?

  • High-priced and organized reselling is rapidly decreasing: If disclosure requests become routine and the convenience of official resale improves, it will be difficult to make a profit.

  • Small-scale personal transfers will remain: Completely eliminating transfers below face value or among friends would impair fan convenience, so official resale will serve as a safety net.

  • Complete eradication is difficult, but the business model of "making money through high-priced reselling" is likely to become unsustainable in the near future.




9. Summary

  • STARTO Corporation won a court order to disclose information to Chike-ryu and Chike-jam, identifying the identities of sellers on a scale of thousands.

  • Chike-ryu and Chike-jam conduct seller KYC, but information provision is pending court order.

  • On X, screenshots of disclosure request emails and voices celebrating the "end of resellers" are spreading.

  • The summer of 2025 will see major tours by Snow Man, timelesz, and Naniwa Danshi, but submission of My Number at purchase and full-seat facial recognition have not been introduced.

  • With official resale, regularization of disclosure requests, and legal amendments, **“profitable reselling” is on a declining path**. Fans should use official routes + official resale to enjoy summer concerts safely and at fair prices.




10. Reference Links




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